Using Auto Insurance Claims for Free Windshield Repair

Auto insurance claims for rock chip repairs are fast, easy, and save you money.

Do you have comprehensive insurance coverage? Then most likely you can get a free windshield repair. Keep in mind that although it costs you nothing out-of-pocket, your insurance company is paying for the repair.

This article explains how a windshield repair claim affects your insurance, what to expect during your windshield repair appointment, and how to file an auto insurance claim.

Do Windshield Repair Claims Raise my Rates?

auto insurance policy papers and calculatorAn insurance claim for auto glass repair is treated differently than a claim for windshield replacement.

Usually, getting a rock chip repair does not raise your rates.

Always refer to your insurance policy for coverage information. Or you can ask the glass claims representative about rates during the phone verification process at your windshield repair appointment.


I accept all major credit cards if you do not want to file an insurance claim for your rock chip repair.

Insurance companies prefer rock chip repair because it is cheaper than replacing the windshield. However, there are guidelines to ensure that your windshield can be repaired without sacrificing your safety.

If you choose repair, most insurance companies in Texas waive the deductible for your glass claim. That means you may get your windshield repaired with no out-of-pocket cost to you.

GlassLogic Windshield Repair
Call (972) 983-8571

What Happens During my Windshield Repair Appointment?

I initiate the claims process for you when I arrive for your windshield repair appointment. I will need your insurance card, so please make sure you have a copy available before I arrive.

After you fill out a short form with your billing and vehicle information, I call the glass claims department of your auto insurance company to verify your coverage. The claims representative needs to speak to you, so you must be available to take the phone call.

Be prepared to answer the following questions:

  1. What was the date of loss?
  2. How did the damage occur?
  3. Was another driver at fault?

Once your claim is approved, the insurance rep explains your coverage, then asks to speak to me, the repair technician. The call generally takes less than five minutes. Once the call is completed, all I need is access to your vehicle.

The actual repair takes between 10-15 minutes but it may take longer if there are multiple breaks or the break is severe.

After completing the repair, I ask you to sign the invoice. That’s it!

How Do I File my Auto Glass Claim?

If your provider is a member of a major insurance network, I file the auto insurance claim for you.

If your insurance company is not a member of a network (this is rare) AND they do not allow me to direct bill them, you will have pay up-front for the cost of the repair using one of my other payment options. Then you can request reimbursement from your insurance company.

Submitting a Claim for Reimbursement

Auto insurance claim formIf you paid cash for your repair but want to request reimbursement from your insurance company, call the 800# located on your insurance card. Ask for or follow the prompts to the Glass Claims Department.

Each insurance company has their own system for submitting auto insurance claims…the claim representative will explain the process to you.

To expedite payment, follow the instructions carefully.

Keeping Records

The windshield repair invoice contains information required by your auto insurance company. I recommend you keep a copy of the invoice and all correspondence regarding the claim for as long as you own your car.

If you need an additional copy of your invoice, please contact my business office. We will email or fax one to you.

GlassLogic Windshield Repair
Irving and Dallas Metro
Call (972) 983-8571

Fleet Maintenance and Commercial Accounts

fleet of school busesCommercial and fleet maintenance accounts are available for mobile windshield rock chip repair services.

If you are a business owner, commercial discounts and scheduled maintenance with flexible payment options are available to you.

Additionally, I offer commercial customers an extended service area free-of-charge that includes most of the Dallas Metroplex area.

If you own or manage the following type of business, GlassLogic Windshield Repair would like to be your vendor of choice!

  • rv lotvehicle or RV lot
  • bus barn
  • government office
  • construction company
  • any company that maintains a fleet

Whether you own a few vehicles, or a large fleet, I have maintenance options to fit your needs.

Note: I also offer On Site Windshield Repair Clinics for country clubs, businesses, apartment communities, retail stores, and private or community organizations.

Call GlassLogic Today
(972) 983-8571

Commercial Discounts

Commercial clients receive a significant discount from regular retail prices. No regular schedule is required, however, to be eligible for the discount, I do require a minimum volume of work per visit.

If you have a large volume of work on a regular basis, consider setting up a fleet maintenance account to be eligible for additional discounts.

Fleet Maintenance Accounts

car lotCommercial clients who set up services on a regular schedule are eligible for an additional discount.

I will set up a regular route for you and provide windshield repair or headlight restoration services on your preferred schedule. A written agreement and ongoing work is required to receive a fleet service discount.

These types of maintenance plans are available:

  • on retainer
  • pre-approved work orders
  • on-call (restrictions apply)

Please call me at (972) 983-8571 to arrange an appointment to discuss your fleet service needs.

Commercial Payment Options

I offer approved commercial clients flexible payment schedules using purchase orders and monthly invoices.

Why should you consider a commercial account with GlassLogic?

  • After the first 30-days, you can request monthly billing.
    Just pay one invoice at the end of the month!
  • Fax or email your work order, I do the rest. You can have peace of
    mind that the job will be done right and on time.
  • I am experienced, factory trained, nationally certified,
    and fully insured.

If you have additional questions or would like to set up a commercial account, please contact me.

GlassLogic Windshield Repair
Irving and Dallas Metro
Call (972) 983-8571

More about GlassLogic Windshield Repair:

Payment Options for GlassLogic Windshield Repair Services

Rock chips are never convenient, especially if you don’t have the cash to cover the unexpected expense! GlassLogic has a variety of payment options available so you don’t have to wait until payday to get your windshield repaired.

Feel free to discuss payment with me when you call for your appointment.

Types of Payment Accepted

For your convenience, I accept the following types of payment:

  • Cash
  • Credit and Debit Cards (Visa, MC, Amex, Disc)
  • Apple Pay and Android Pay
  • Approved auto glass claims
  • CashApp
  • Venmo
  • PayPal
  • Zelle
  • Purchase Orders or Business Checks (Approved commercial accounts only)

Full payment is due at time of service. For additional questions about payments please call me at (972) 983-8571 or email me.

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